How can I reach out to VIFY Team?
To create tickets for us, there are 3 main ways that you could try:
1. LiveChat within the app
This is the best and fastest way to get our attention.
We are online almost 24/7, so feel free to ping us when you need anything,
2. Directly from your mailbox:
You only need to send an email to support@vify.io, describing the issues, queries about our applications.
It is recommended that you attach any screenshot/picture/video related to the issue
3. On Shopify App Store
When viewing our app on Shopify, you can click on this Send a message button to send us an email.
Other than that, you could also check out our Knowledge base, with detailed information about the app functions, user guides.
1. LiveChat within the app
This is the best and fastest way to get our attention.
We are online almost 24/7, so feel free to ping us when you need anything,
2. Directly from your mailbox:
You only need to send an email to support@vify.io, describing the issues, queries about our applications.
It is recommended that you attach any screenshot/picture/video related to the issue
3. On Shopify App Store
When viewing our app on Shopify, you can click on this Send a message button to send us an email.
Other than that, you could also check out our Knowledge base, with detailed information about the app functions, user guides.
Updated on: 23/01/2024
Thank you!